Change can be a violent thing. With technology ever changing and at a rate faster than ever before, the effect of this one change can trigger unexpected reactions in the workplace.
An example of this is the increasing use of tablet computers in sales. These are commonly used in retail to help show customers features of a product, a catalogue of products or other information.
Adding this to the process of selling an item in a shop to a customer effects many aspects of the sales technique. The sales person will need to know how to use the tablet. This may require training the employee who will then need to be confident enough to use it effectively so that it will actually help him to make the sale, not hinder him. In turn the tablets themselves will need to be insured and maintained, this may require giving someone some extra hours to go through the tablets making sure they are up to date and functional.
A chain reaction that is hard to predict without some forethought.